The evolution of services science
Services science has emerged as the key factor in developed economies as it becomes the main driver of productivity and economic growth. With the evolution of consumer and business processes, it has become a large part of economy. Services have become the main differentiator guided by the principle...
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| Main Authors: | , , |
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| Format: | Book Section |
| Published: |
Institute of Electrical and Electronics Engineers
2008
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/12779/ http://dx.doi.org/10.1109/ICSSSM.2008.4598564 |
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| Institution: | Universiti Teknologi Malaysia |