The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry
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2010
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| Online Access: | http://eprints.utm.my/id/eprint/19231/ |
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| Institution: | Universiti Teknologi Malaysia |
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my.utm.192312011-11-30T04:28:54Z http://eprints.utm.my/id/eprint/19231/ The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry Tee, Chai Huat Unspecified 2010 Thesis NonPeerReviewed Tee, Chai Huat (2010) The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry. Masters thesis, Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development. |
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Universiti Teknologi Malaysia |
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Asia |
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Malaysia |
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Universiti Teknologi Malaysia |
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Unspecified Tee, Chai Huat The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| format |
Thesis |
| author |
Tee, Chai Huat |
| author_facet |
Tee, Chai Huat |
| author_sort |
Tee, Chai Huat |
| title |
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| title_short |
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| title_full |
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| title_fullStr |
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| title_full_unstemmed |
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| title_sort |
impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry |
| publishDate |
2010 |
| url |
http://eprints.utm.my/id/eprint/19231/ |
| _version_ |
1643647093837922304 |