Customer’s Perspective on the Service Quality of Public Bank at Taman Ungku Tun Aminah, Skudai, Johor

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Main Authors: Ramakrishnan, Suresh, Marisinapen, Rachel Shemila, Ahmad Anuar, Melati
Format: Book Section
Published: Penerbit UTM 2008
Subjects:
Online Access:http://eprints.utm.my/id/eprint/19274/
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Institution: Universiti Teknologi Malaysia
id my.utm.19274
record_format eprints
spelling my.utm.192742012-01-14T05:01:10Z http://eprints.utm.my/id/eprint/19274/ Customer’s Perspective on the Service Quality of Public Bank at Taman Ungku Tun Aminah, Skudai, Johor Ramakrishnan, Suresh Marisinapen, Rachel Shemila Ahmad Anuar, Melati HD28 Management. Industrial Management Penerbit UTM 2008 Book Section PeerReviewed Ramakrishnan, Suresh and Marisinapen, Rachel Shemila and Ahmad Anuar, Melati (2008) Customer’s Perspective on the Service Quality of Public Bank at Taman Ungku Tun Aminah, Skudai, Johor. In: The Contemporary Issues in Finance And Banking. Penerbit UTM , Johor, pp. 41-52. ISBN 978-983-52-0699-3
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Ramakrishnan, Suresh
Marisinapen, Rachel Shemila
Ahmad Anuar, Melati
Customer’s Perspective on the Service Quality of Public Bank at Taman Ungku Tun Aminah, Skudai, Johor
format Book Section
author Ramakrishnan, Suresh
Marisinapen, Rachel Shemila
Ahmad Anuar, Melati
author_facet Ramakrishnan, Suresh
Marisinapen, Rachel Shemila
Ahmad Anuar, Melati
author_sort Ramakrishnan, Suresh
title Customer’s Perspective on the Service Quality of Public Bank at Taman Ungku Tun Aminah, Skudai, Johor
title_short Customer’s Perspective on the Service Quality of Public Bank at Taman Ungku Tun Aminah, Skudai, Johor
title_full Customer’s Perspective on the Service Quality of Public Bank at Taman Ungku Tun Aminah, Skudai, Johor
title_fullStr Customer’s Perspective on the Service Quality of Public Bank at Taman Ungku Tun Aminah, Skudai, Johor
title_full_unstemmed Customer’s Perspective on the Service Quality of Public Bank at Taman Ungku Tun Aminah, Skudai, Johor
title_sort customer’s perspective on the service quality of public bank at taman ungku tun aminah, skudai, johor
publisher Penerbit UTM
publishDate 2008
url http://eprints.utm.my/id/eprint/19274/
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