Customer’s Perspective on the Service Quality of Public Bank at Taman Ungku Tun Aminah, Skudai, Johor

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Bibliographic Details
Main Authors: Ramakrishnan, Suresh, Marisinapen, Rachel Shemila, Ahmad Anuar, Melati
Format: Book Section
Published: Penerbit UTM 2008
Subjects:
Online Access:http://eprints.utm.my/id/eprint/19274/
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Institution: Universiti Teknologi Malaysia