Service quality in a research university : a post-graduate perspective

Service quality in a research university : a post-graduate perspective

Learner experience to higher education service in any High Educational Institution is intricate and multifaceted. Even though it has become a major issue in higher education worldwide, in Malaysia it has gained serious attention only in the last few years due to overwhelming application of internati...

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Bibliographic Details
Main Authors: , Abdul Rahman, Rajab, Azizah, Abdul Rahman, Hamidah, Saat, Maisarah, Shaari, Roziana, Panatik, Siti Aisyah
Format: Conference or Workshop Item
Published: 2011
Subjects:
H Social Sciences (General)
Online Access:http://eprints.utm.my/id/eprint/46253/
http://apps.webofknowledge.com.ezproxy.utm.my/full_record.do?product=WOS&search_mode=GeneralSearch&qid=2&SID=Z2RzuHO3hDaZlYzrhcv&page=1&doc=1
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Institution: Universiti Teknologi Malaysia

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http://eprints.utm.my/id/eprint/46253/
http://apps.webofknowledge.com.ezproxy.utm.my/full_record.do?product=WOS&search_mode=GeneralSearch&qid=2&SID=Z2RzuHO3hDaZlYzrhcv&page=1&doc=1

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