Service quality in a research university : a post-graduate perspective
Learner experience to higher education service in any High Educational Institution is intricate and multifaceted. Even though it has become a major issue in higher education worldwide, in Malaysia it has gained serious attention only in the last few years due to overwhelming application of internati...
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| Main Authors: | , , , , , |
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| Format: | Conference or Workshop Item |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/46253/ http://apps.webofknowledge.com.ezproxy.utm.my/full_record.do?product=WOS&search_mode=GeneralSearch&qid=2&SID=Z2RzuHO3hDaZlYzrhcv&page=1&doc=1 |
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| Institution: | Universiti Teknologi Malaysia |