Understanding the business process of reactive maintenance projects

This paper presents the analysis of the existing business process in reactive maintenance projects including the information and communication technology that supports the process. All information reported in this research is mainly primary data gathered from interviews with the parties that are inv...

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Bibliographic Details
Main Authors: Ali, Kherun Nita, Ming Sun, Ming Sun, Aouad, Ghassan, Raja Mazlan, Raja Marzyani, Mustapa, Fara Diva
Format: Conference or Workshop Item
Language:English
Published: 2006
Subjects:
Online Access:http://eprints.utm.my/id/eprint/715/2/UNDERSTANDING_THE_BUSINESS_PROCESS%282006%29Kherun_Nita_Ali.pdf
http://eprints.utm.my/id/eprint/715/
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Institution: Universiti Teknologi Malaysia
Language: English