User experience factors that influence users’ satisfaction of using digital library
Digital library is one of the services that is provided by academic institutions. In any product, service or application, user experience (UX) is an important indicator of the service quality which relates to user satisfaction. The aim of this paper is to propose the UX factors that influence users’...
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Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Penerbit UTM Press
2021
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/96979/1/VatsalaPushparaja2021_UserExperienceFactorsthatInfluenceUsers.pdf http://eprints.utm.my/id/eprint/96979/ https://oiji.utm.my/index.php/oiji/article/view/165 |
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Institution: | Universiti Teknologi Malaysia |
Language: | English |