Effect of relational-oriented exchange on strategic performance of outsourcing success using SmartPLS

Relational-oriented exchange plays a major role in an organization’s development of strategic performance of outsourcing success in order to sustain competitive advantage.This paper used partial least square structural equation modeling (PLS-SEM) to investigate the influence of relational-oriented e...

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Bibliographic Details
Main Authors: Hassan, Mohamad Ghozali, Othman, Abdul Aziz, Ismail, Mohd Azril
Format: Article
Published: American Scientific Publishers 2015
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Online Access:http://repo.uum.edu.my/16506/
http://doi.org/10.1166/asl.2015.6003
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Institution: Universiti Utara Malaysia
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Summary:Relational-oriented exchange plays a major role in an organization’s development of strategic performance of outsourcing success in order to sustain competitive advantage.This paper used partial least square structural equation modeling (PLS-SEM) to investigate the influence of relational-oriented exchange on strategic performance of outsourcing success among electrical and electronic manufacturing industries.Statistical results provide evidence to support the positive association between relational-oriented exchange and strategic performance of outsourcing success.This paper also demonstrates the implementation of SmartPLS as one of the statistical tools for the analysis of PLS-SEM in outsourcing management Malaysia.