Effect of relational-oriented exchange on strategic performance of outsourcing success using SmartPLS

• Main Authors: Hassan, Mohamad Ghozali, Othman, Abdul Aziz, Ismail, Mohd Azril
• Format: Article
• Published: American Scientific Publishers 2015
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/16506/; http://doi.org/10.1166/asl.2015.6003
• Institution: Universiti Utara Malaysia

Relational-oriented exchange plays a major role in an organization’s development of strategic performance of outsourcing success in order to sustain competitive advantage.This paper used partial least square structural equation modeling (PLS-SEM) to investigate the influence of relational-oriented exchange on strategic performance of outsourcing success among electrical and electronic manufacturing industries.Statistical results provide evidence to support the positive association between relational-oriented exchange and strategic performance of outsourcing success.This paper also demonstrates the implementation of SmartPLS as one of the statistical tools for the analysis of PLS-SEM in outsourcing management Malaysia.