The effect of change management on operational excellence in electrical and electronics industry: evidence from Malaysia

• Main Authors: Oon, Fok-Yew, Ahmad, Hartini
• Format: Article
• Language: English
• Published: SCIENCEDOMAIN international 2014
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/19107/1/BJEMT%204%208%202014%201285-1305.pdf; http://repo.uum.edu.my/19107/; http://doi.org/10.9734/BJEMT/2014/9201
• Institution: Universiti Utara Malaysia

The objective of this study is to investigate the main hypothesis between change management and operational excellence.This empirical research utilizes causal studies as it attempt to ascertain the relationship between the soft systems in the change management and operational excellence. The study f...