Implementation 5S concept to improve performance in service quality

• Main Authors: Mohd Asaad, Mohd Norhasni, Md Saad, Nor Syafiqah
• Format: Conference or Workshop Item
• Language: English
• Published: 2015
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/19303/1/STMLgoGreen%2020150486-500.pdf; http://repo.uum.edu.my/19303/; https://issuu.com/fadhilahmatyamin/docs/stmlgogreenabstractbook
• Institution: Universiti Utara Malaysia

5S concept is a simple method but effective to maintaining a quality environment in the workplace. This is due to a quality environment at the same time can help an organization involved be more successful, advanced and viable.The concept became Japanese culture is now being embraced firms in Malay...