Relationship of knowledge management cycle and the performance from human, customer and organizational perspective

• Main Authors: Soesanto, Rayinda P., Andrawina, Luciana, Pertiwi, Indriani Rezki, Kurniawati, Amelia
• Format: Conference or Workshop Item
• Language: English
• Published: 2016
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/20132/1/KMICe2016%20416%20420.pdf; http://repo.uum.edu.my/20132/; http://www.kmice.cms.net.my/kmice2016/files/KMICe2016_eproceeding.pdf
• Institution: Universiti Utara Malaysia

Knowledge is a main essential for any companies, because in the knowledge based era, the knowledge itself became the source of competitive advantage. The performance of knowledge management can be measured from the intellectual capital. Intellectual capital is not useful unless it can create som...