Differentiating relationships in the workplace: A cultural perspective

• Main Authors: Halim, Haslina, Abu Bakar, Hassan, Mohamad, Bahtiar
• Format: Article
• Language: English
• Published: 2016
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/20272/1/IRMM%206%20S7%202016%20141%20144.pdf; http://repo.uum.edu.my/20272/; https://www.econjournals.com/index.php/irmm/article/view/3221
• Institution: Universiti Utara Malaysia

This study aimed to examine the constructs that constitute relationship differentiation in leader-member exchange relationships, which would provide unique theoretical insights and pragmatic applications for communication in the Malaysian workplace.Six-hundred questionnaires were distributed to employees of government, semi-government, and private organizations (n = 479).Results revealed that leader conceptual skills, communication openness, and trust contributed towards organizational citizenship behavior.Cultural considerations were invoked to explain certain findings of this study.