Health-care technology management: developing the innovation skills through implementing soft TQM among Lebanese hospitals

The objective of this research is to determine the influence of implementing soft total quality management (TQM) on the innovation skills (INS) of employees in Lebanese hospitals.A quantitative methodology was applied through conducting a cross-sectional survey among the employees and health-care pr...

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Bibliographic Details
Main Authors: Aoun, Malak, Hasnan, Norlena
Format: Article
Published: Taylor & Francis Group 2017
Subjects:
Online Access:http://repo.uum.edu.my/21981/
http://doi.org/10.1080/14783363.2015.1043881
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Institution: Universiti Utara Malaysia