Health-care technology management: developing the innovation skills through implementing soft TQM among Lebanese hospitals

• Main Authors: Aoun, Malak, Hasnan, Norlena
• Format: Article
• Published: Taylor & Francis Group 2017
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/21981/; http://doi.org/10.1080/14783363.2015.1043881
• Institution: Universiti Utara Malaysia

The objective of this research is to determine the influence of implementing soft total quality management (TQM) on the innovation skills (INS) of employees in Lebanese hospitals.A quantitative methodology was applied through conducting a cross-sectional survey among the employees and health-care pr...