The acceptance level of service quality among undergraduate student: the case of public university in Malaysia
The purpose of this paper to identify the level of service quality acceptance among undergraduate students in public university.Student as main focus in this research because of they were assumed as customer focus.Quantitative approach was employed through cross-sectional survey.A total 299 question...
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Main Authors: | , , , , , |
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Format: | Article |
Language: | English |
Published: |
ISLAMIC WORLD Network for Environmental Science and Technology (IWNEST Publisher)
2016
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Subjects: | |
Online Access: | http://repo.uum.edu.my/22471/1/IJAG%202%202%20%202016%20%208%2014.pdf http://repo.uum.edu.my/22471/ http://www.iwnest.com/old/Ijag_April-June-2016.html |
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Institution: | Universiti Utara Malaysia |
Language: | English |