Assessment on Knowledge Level of Personnel Involved in Stamp Duty Valuation using Analytical Hierarchy Process
Today, knowledge has become crucial which is able to form the basis of power and prosperity as well as skills.Meanwhile, experience has become animportant asset and a prime matter to an organization. Based on this fact, the success of an organization is the beginning of knowledge held by personnel...
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2018
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/25187/1/KMICE%202018%2044%2051.pdf http://repo.uum.edu.my/25187/ http://www.kmice.cms.net.my/ProcKMICe/KMICe2018/toc.html |
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| Institution: | Universiti Utara Malaysia |
| Language: | English |
| Summary: | Today, knowledge has become crucial which is able
to form the basis of power and prosperity as well as skills.Meanwhile, experience has become animportant asset and a prime matter to an organization. Based on this fact, the success of an organization is the beginning of knowledge held by personnel of the organization, and has become the backbone of the explosion of knowledge and
experience that can benefit and maximize the impact in the organization.Generally,there are
different kinds of knowledge that exist in stamp
duty valuation which is sometimes taken for granted by some of the personnel involved. Meanwhile, the knowledge contains useful information for the future. There are also people
who do not know that they are their experts on
particular types of knowledge. Through sustainable
training programmes; knowledge, skills, attitudes
and personal values of a personnel can be improved
in line with the demands and changes that occur
within the scope of their careers. Performance
improvement of knowledge and skills is a challenge
for the organization in the effort to maintain
competition in the global market.Therefore,
training is regarded as essential in ensuring
enhanced quality and increase the level of
knowledge in improving the performance levels of
personnels in the JPPH. Analytical Hierarchy
Process (AHP) which has been used in this study, is to assess the level of knowledge of the personnel in Valuation and Property Services Department and also acts as the instrument that can be applied as a guide in the effort to improve the performance to fulfill the expectation and requirement of the personnel during the valuation process of the stamp duty. |
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