Imperatives in hotel service encounters: the case of Jornadian learners of English
This paper examines the language of requests among the hotel trainees in Jordan. It seeks to explore the ways in which the trainees employ requestive strategies at the service counter in managing interpersonal and cross-cultural communication. Specifically, it discusses the Jordanian trainees'...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
oapun.org
2019
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/27832/1/EJALS%202%201%202019%20114%20139.pdf http://repo.uum.edu.my/27832/ https://oapub.org/lit/index.php/EJALS/article/view/129 |
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| Institution: | Universiti Utara Malaysia |
| Language: | English |