Investigating Food Quality at UUM’s Lake Restaurant: Are Customers Satisfied?

• Main Authors: Ideris, Muhamad Shah Kamal, Mustafa, Eshaby, Saadin, Muhamad Nizam
• Format: Article
• Language: English
• Published: UUM Press 2021
• Subjects: HF Commerce
• Online Access: https://repo.uum.edu.my/id/eprint/29305/1/JETH%2001%202021%20210-232.pdf; https://repo.uum.edu.my/id/eprint/29305/; https://doi.org/10.32890/jeth2021.1.10
• Institution: Universiti Utara Malaysia

The restaurant concept plays an important role in establishing and running a successful food business. Maintaining the quality of foods is an important criterion that service providers must look at to attract new customers and retain existing customers on the premises. By considering the importance...