Total Quality Management Dimension and SME Performance: A Quantitative Approach

The objective of this study is to measure the relationship between some TQM dimensions and business performance of SMEs. The study seeks to advance the understanding of TQM and also resolves some controversies that appear in the literature concerning the relationship between TQM dimensions and perfo...

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Bibliographic Details
Main Authors: Jabeen, Rubina, Shehu, Aliyu Mukhtar, Mahmood, Rosli
Format: Article
Language:English
Published: UUM Press 2015
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/30295/1/IPBJ%2007%2001%202015%2021-35.pdf
https://repo.uum.edu.my/id/eprint/30295/
https://e-journal.uum.edu.my/index.php/gbmr/article/view/16818
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Institution: Universiti Utara Malaysia
Language: English