The SHEN Model for Make-to-Order SME's

• Main Authors: Muda, Shaladdin, Mokhtar, Zulkifli, Abu Bakar, Semanat
• Format: Article
• Language: English
• Published: Universiti Utara Malaysia Press 2010
• Subjects: HF Commerce
• Online Access: https://repo.uum.edu.my/id/eprint/30535/1/MMJ%2014%2000%202010%201-15.pdf; https://repo.uum.edu.my/id/eprint/30535/; https://e-journal.uum.edu.my/index.php/mmj/article/view/8963
• Institution: Universiti Utara Malaysia

This paper describes a new model developed for make-to-order (MTO) sectors namely SHEN Principles, which aims to fill a gap in the world-class manufacturing (WCM) literature that concentrates on the characteristics of the larger traditional make-to-stock (MTS) sector. Using evidence from the literature, especially the MTO literature and the more comprehensive WCM models, a new model was devised. This was then modified in the light of case study evidence collected from the six MTO companies ranging from small-to medium-sized MTO companies. The model presented in this paper known as 'SHEN Principle', will be the current version of the model after all the modifications have been incorporated.