What it takes to be a manager: The case of Malaysian five-star resort hotels

• Main Authors: Ahmad, Rozila, Zainol, Noor Azimin
• Format: Conference or Workshop Item
• Language: English
• Published: 2011
• Subjects: GV Recreation Leisure
• Online Access: http://repo.uum.edu.my/3499/1/R1.pdf; http://repo.uum.edu.my/3499/; http://www.internationalconference.com.my/proceeding/2ndicber2011_proceeding/375-2nd%20ICBER%202011%20PG%202040-2051%20Malaysian%20Five%20Star%20Resort.pdf
• Institution: Universiti Utara Malaysia

This article investigates the requirement for managerial posts in five-star resort hotels in Malaysia. Despite the growth of hotel industry in Malaysia, academic literature especially qualitative empirical study focusing on the human capital needs of the industry in the country is scarce. Differen...