Public satisfaction in local authorities: A case study in Kedah

• Main Authors: Zakaria, Zaherawati, Ngah, Kamaruddin, Mustaffa, Jamaludin, Noordin, Nazri, Mohamed Sawal, Mohd Zool Hilmie, Yaacob, Mahazril 'Aini
• Format: Article
• Language: English
• Published: 2011
• Subjects: JS Local government Municipal government
• Online Access: http://repo.uum.edu.my/4339/1/Za_Pub.pdf; http://repo.uum.edu.my/4339/; http://irssh.com/yahoo_site_admin/assets/docs/5_IRSSHVol_1_No_2.253202026.pdf
• Institution: Universiti Utara Malaysia

This paper is consists of environmental functions provided by local government focused on Kedah Local authorities in cleanliness matters.Due to public complaints rising in cleanliness and poor services given by the local authorities nowadays lead to this issue to be studied. The primary objective o...