The determinant factors of successful franchise business in Malaysia

This paper presents the findings of a study in identifying the critical success factors of Bumiputra and non-Bumiputra franchisors in conducting their franchise business in Malaysia.The cross case study approach was used to analyse the data.Thirteen franchisors (six Bumiputra and seven non-Bumiputra...

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Bibliographic Details
Main Authors: Mohd Harif, Mohd Amy Azhar, Chee, Hee Hoe, Hussin, Zolkafli, Md Isa, Filzah, Othman, Siti Norezam
Format: Article
Language:English
Published: World Business Institute, Australia 2011
Subjects:
Online Access:http://repo.uum.edu.my/9414/1/A.pdf
http://repo.uum.edu.my/9414/
http://www.irbrp.com/
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Institution: Universiti Utara Malaysia
Language: English