Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam
This study focuses on factors contributing to the development of the retail banking services in Hanoi, Vietnam. A four factor model is established, corresponding to four hypotheses in this paper. Based on a sample size of 615 customers and through a multiple regression analysis, results show that IT...
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2016
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oai:112.137.131.14:VNU_123-128452020-07-02T08:35:14Z Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam Do, Huu Hai Nham, Phong Tuan Pham, Van Tuan Contributing Retail Banking Services This study focuses on factors contributing to the development of the retail banking services in Hanoi, Vietnam. A four factor model is established, corresponding to four hypotheses in this paper. Based on a sample size of 615 customers and through a multiple regression analysis, results show that IT infrastructure - service channels and tangibles are factors contributing to the development of the retail banking services in Hanoi, Vietnam… 2016-08-02T08:27:23Z 2016-08-02T08:27:23Z 2015 Article http://repository.vnu.edu.vn/handle/VNU_123/12845 en application/pdf ĐHKT |
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Vietnam National University, Hanoi |
| building |
VNU Library & Information Center |
| country |
Vietnam |
| collection |
VNU Digital Repository |
| language |
English |
| topic |
Contributing Retail Banking Services |
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Contributing Retail Banking Services Do, Huu Hai Nham, Phong Tuan Pham, Van Tuan Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam |
| description |
This study focuses on factors contributing to the development of the retail banking services in Hanoi, Vietnam. A four factor model is established, corresponding to four hypotheses in this paper. Based on a sample size of 615 customers and through a multiple regression analysis, results show that IT infrastructure - service channels and tangibles are factors contributing to the development of the retail banking services in Hanoi, Vietnam… |
| format |
Article |
| author |
Do, Huu Hai Nham, Phong Tuan Pham, Van Tuan |
| author_facet |
Do, Huu Hai Nham, Phong Tuan Pham, Van Tuan |
| author_sort |
Do, Huu Hai |
| title |
Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam |
| title_short |
Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam |
| title_full |
Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam |
| title_fullStr |
Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam |
| title_full_unstemmed |
Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam |
| title_sort |
factors contributing to the development of the retail banking services in hanoi, vietnam |
| publisher |
ĐHKT |
| publishDate |
2016 |
| url |
http://repository.vnu.edu.vn/handle/VNU_123/12845 |
| _version_ |
1680966826188603392 |