Factors Contributing to the Development of the Retail Banking Services in Hanoi, Vietnam

• Main Authors: Do, Huu Hai, Nham, Phong Tuan, Pham, Van Tuan
• 格式: Article
• 語言: English
• 出版: ĐHKT 2016
• 主題: Contributing; Retail Banking Services
• 在線閱讀: http://repository.vnu.edu.vn/handle/VNU_123/12845

This study focuses on factors contributing to the development of the retail banking services in Hanoi, Vietnam. A four factor model is established, corresponding to four hypotheses in this paper. Based on a sample size of 615 customers and through a multiple regression analysis, results show that IT...