English and Vietnamese business complaint letters - a comparative study from systemic functional perspectives

his study is comprised of three parts: Part One of this study is an introd uction presenting some background information and the rationale of the study. T he aims, the scope and method of the study are also dealt with in this chapter. Part T wo consist of three chap...

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Bibliographic Details
Main Author: Lại, Thị Thanh
Other Authors: Nguyễn, Huyền Minh
Format: Theses and Dissertations
Published: ĐHNN 2017
Subjects:
Online Access:http://repository.vnu.edu.vn/handle/VNU_123/40087
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Institution: Vietnam National University, Hanoi