English and Vietnamese business complaint letters - a comparative study from systemic functional perspectives
his study is comprised of three parts: Part One of this study is an introd uction presenting some background information and the rationale of the study. T he aims, the scope and method of the study are also dealt with in this chapter. Part T wo consist of three chap...
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| Other Authors: | |
| Format: | Theses and Dissertations |
| Published: |
ĐHNN
2017
|
| Subjects: | |
| Online Access: | http://repository.vnu.edu.vn/handle/VNU_123/40087 |
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| Institution: | Vietnam National University, Hanoi |
| Summary: | his study is comprised of
three
parts:
Part One
of this study is an introd
uction presenting some background information
and the rationale of the study. T
he
aims, the scope and method of the study are also
dealt
with
in this chapter.
Part
T
wo
consist of three chapters.
Chapter
O
ne
is
aimed to present the theoretical background of the work.
Some
essential concepts closely related to the study are carefully discussed
one by one
. Firstly
,
some theories of disc
ourse including
the concept of discourse, functions
of language, and
discourse context.
Next, in terms of Systemic Functional Grammar, some concepts such as
transitivity, mood, theme
-
rheme, and cohesion consisting of
reference
, s
ubstitution
,
e
llipsis
, l
ex
ical cohesion
, and conjunctive c
ohesion
are presented. Finally, the definition,
purpose,
three contextual parameters
and structure of business complaint letters
are
also
discussed in the chapter.
Chapter T
wo
attempts to
analyze business complaint letters i
n both English and
Vietnamese in the light of Systemic Functional Grammar
.
In this chapter, the four
chosen
terms of
transitiv
ity, mood, theme
-
rheme and cohesion
which consists of reference,
substitution, ellipsis
, lexical cohesion and conjunctive cohesion
are carefully
analyzed to
help figure out the differences and similarities of business complaint letters in the two
languages in the next chapter.
Chapter
Three
is
concerned with the discussion of the similarities and differences
between English and Viet
namese business complaint letters
in terms of transitivity, mood,
theme
-
rheme and cohesion.
The last
part
is set up to summarize the whole research.
Some useful implications
for studying and teaching writing effective business complaint letters are also d
rawn out in
this chapter |
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