Building Competence Frameworks for Vietnam Middle Management in the Hotel Industry

• Main Authors: Do, Vu Phuong Anh, Ta, Huy Hung
• Format: Article
• Language: English
• Published: H. : ĐHQGHN 2019
• Subjects: Competence; Middle manager competence; Hotel industry
• Online Access: http://repository.vnu.edu.vn/handle/VNU_123/64790; https://doi.org/10.25073/2588-1108/vnueab.4219
• Institution: Vietnam National University, Hanoi

Competence frameworks are the trend for human resource management in a dynamic environment. In Vietnam’s dynamic environment, the hotel industry is witnessing fast changes to adapt to the development of the Vietnamese economy. This requires a new model for human resource management in the hotel industry, in particular for middle managers. In this research, the author used a quantitative method to analyze the requirements for competence for middle managers in the hotel industry and has proposed a capability framework, including three main clusters: Professional competence, Executive and management Competence and Self-management competence - for middle managers in the Vietnamese hotel industry