CURRENT STATUS AND EFFICIENT IMPROVEMENT SOLUTIONS OF THE CUSTOMER SERVICE CENTER AT CUU LONG PHARMACEUTICAL JOINT STOCK COMPANY
The study on curent status and efficient improvement solutions of the customer care central at Cuu Long pharmaceutical joint stock company (DCL) conducted with purpose of analyzing the status, strengths and weaknesses of customer care to develop a strategy for customer care in the five years 2018 -...
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| Format: | Theses and Dissertations |
| Language: | English |
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Khoa Quốc tế, ĐHQGHN
2019
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| Online Access: | http://repository.vnu.edu.vn/handle/VNU_123/67967 |
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| Institution: | Vietnam National University, Hanoi |
| Language: | English |
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oai:112.137.131.14:VNU_123-679672019-11-01T03:05:05Z CURRENT STATUS AND EFFICIENT IMPROVEMENT SOLUTIONS OF THE CUSTOMER SERVICE CENTER AT CUU LONG PHARMACEUTICAL JOINT STOCK COMPANY Duong, Thi Minh Nguyet Nguyen, Trung Hien Efficient improvement solutions of the customer care central Cuu Long pharmaceutical joint stock company (DCL) customer care service The study on curent status and efficient improvement solutions of the customer care central at Cuu Long pharmaceutical joint stock company (DCL) conducted with purpose of analyzing the status, strengths and weaknesses of customer care to develop a strategy for customer care in the five years 2018 - 2022 in line with DCL's strategic direction. Based on the analysis results to provide the direction and strategy to enhance the effectiveness of the strengths and minimize the weakness, to create a perfect customer care service for DCL 2019-11-01T03:05:05Z 2019-11-01T03:05:05Z 2018 Thesis http://repository.vnu.edu.vn/handle/VNU_123/67967 en application/pdf Khoa Quốc tế, ĐHQGHN |
| institution |
Vietnam National University, Hanoi |
| building |
VNU Library & Information Center |
| country |
Vietnam |
| collection |
VNU Digital Repository |
| language |
English |
| topic |
Efficient improvement solutions of the customer care central Cuu Long pharmaceutical joint stock company (DCL) customer care service |
| spellingShingle |
Efficient improvement solutions of the customer care central Cuu Long pharmaceutical joint stock company (DCL) customer care service Duong, Thi Minh Nguyet CURRENT STATUS AND EFFICIENT IMPROVEMENT SOLUTIONS OF THE CUSTOMER SERVICE CENTER AT CUU LONG PHARMACEUTICAL JOINT STOCK COMPANY |
| description |
The study on curent status and efficient improvement solutions of the customer care central at Cuu Long pharmaceutical joint stock company (DCL) conducted with purpose of analyzing the status, strengths and weaknesses of customer care to develop a strategy for customer care in the five years 2018 - 2022 in line with DCL's strategic direction. Based on the analysis results to provide the direction and strategy to enhance the effectiveness of the strengths and minimize the weakness, to create a perfect customer care service for DCL |
| author2 |
Nguyen, Trung Hien |
| author_facet |
Nguyen, Trung Hien Duong, Thi Minh Nguyet |
| format |
Theses and Dissertations |
| author |
Duong, Thi Minh Nguyet |
| author_sort |
Duong, Thi Minh Nguyet |
| title |
CURRENT STATUS AND EFFICIENT IMPROVEMENT SOLUTIONS OF THE CUSTOMER SERVICE CENTER AT CUU LONG PHARMACEUTICAL JOINT STOCK COMPANY |
| title_short |
CURRENT STATUS AND EFFICIENT IMPROVEMENT SOLUTIONS OF THE CUSTOMER SERVICE CENTER AT CUU LONG PHARMACEUTICAL JOINT STOCK COMPANY |
| title_full |
CURRENT STATUS AND EFFICIENT IMPROVEMENT SOLUTIONS OF THE CUSTOMER SERVICE CENTER AT CUU LONG PHARMACEUTICAL JOINT STOCK COMPANY |
| title_fullStr |
CURRENT STATUS AND EFFICIENT IMPROVEMENT SOLUTIONS OF THE CUSTOMER SERVICE CENTER AT CUU LONG PHARMACEUTICAL JOINT STOCK COMPANY |
| title_full_unstemmed |
CURRENT STATUS AND EFFICIENT IMPROVEMENT SOLUTIONS OF THE CUSTOMER SERVICE CENTER AT CUU LONG PHARMACEUTICAL JOINT STOCK COMPANY |
| title_sort |
current status and efficient improvement solutions of the customer service center at cuu long pharmaceutical joint stock company |
| publisher |
Khoa Quốc tế, ĐHQGHN |
| publishDate |
2019 |
| url |
http://repository.vnu.edu.vn/handle/VNU_123/67967 |
| _version_ |
1680966989140459520 |