A research of the effect of service quality to customer satisfaction in Izone Ielts training academy
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Format: | Theses and Dissertations |
Language: | Vietnamese |
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2020
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Online Access: | http://repository.vnu.edu.vn/handle/VNU_123/88289 |
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Institution: | Vietnam National University, Hanoi |
Language: | Vietnamese |
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oai:112.137.131.14:VNU_123-882892020-05-19T08:30:31Z A research of the effect of service quality to customer satisfaction in Izone Ielts training academy Nghiên cứu ảnh hưởng của chất lượng dịch vụ đến sự hài lòng của khách hàng tại học viện đào tạo Ielts Izone Khương, Như Quỳnh ĐHQGHN - Khoa Quản trị và Kinh Doanh 2020-05-19T08:22:19Z 2020-05-19T08:22:19Z 2020 Thesis http://repository.vnu.edu.vn/handle/VNU_123/88289 vi application/pdf |
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Vietnam National University, Hanoi |
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VNU Library & Information Center |
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Vietnam |
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VNU Digital Repository |
language |
Vietnamese |
author2 |
ĐHQGHN - Khoa Quản trị và Kinh Doanh |
author_facet |
ĐHQGHN - Khoa Quản trị và Kinh Doanh Khương, Như Quỳnh |
format |
Theses and Dissertations |
author |
Khương, Như Quỳnh |
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Khương, Như Quỳnh A research of the effect of service quality to customer satisfaction in Izone Ielts training academy |
author_sort |
Khương, Như Quỳnh |
title |
A research of the effect of service quality to customer satisfaction in Izone Ielts training academy |
title_short |
A research of the effect of service quality to customer satisfaction in Izone Ielts training academy |
title_full |
A research of the effect of service quality to customer satisfaction in Izone Ielts training academy |
title_fullStr |
A research of the effect of service quality to customer satisfaction in Izone Ielts training academy |
title_full_unstemmed |
A research of the effect of service quality to customer satisfaction in Izone Ielts training academy |
title_sort |
research of the effect of service quality to customer satisfaction in izone ielts training academy |
publishDate |
2020 |
url |
http://repository.vnu.edu.vn/handle/VNU_123/88289 |
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1680967062857449472 |