Reforming public services in India : drawing lessons from success
Introduction -- Promoting competition -- India's Telecom revolution -- Competition in marketing services to farmers: ITC's e-choupal -- Conclusion -- Simplifying transactions -- One-stop service centres -- Andhra Pradesh's eseva model -- Kerala's friends programme -- Computerisat...
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| Format: | Book chapter |
|---|---|
| Language: | English |
| Published: |
SAGE Publications
2020
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| Subjects: | |
| Online Access: | http://repository.vnu.edu.vn/handle/VNU_123/89916 |
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| Institution: | Vietnam National University, Hanoi |
| Language: | English |