Reforming public services in India : drawing lessons from success
Introduction -- Promoting competition -- India's Telecom revolution -- Competition in marketing services to farmers: ITC's e-choupal -- Conclusion -- Simplifying transactions -- One-stop service centres -- Andhra Pradesh's eseva model -- Kerala's friends programme -- Computerisat...
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oai:112.137.131.14:VNU_123-899162020-10-14T02:52:03Z Reforming public services in India : drawing lessons from success India -- Politics and government -- 1977- ; Ấn Độ -- Chính trị và chính phủ -- 1977- 352.3 REP 2006 Introduction -- Promoting competition -- India's Telecom revolution -- Competition in marketing services to farmers: ITC's e-choupal -- Conclusion -- Simplifying transactions -- One-stop service centres -- Andhra Pradesh's eseva model -- Kerala's friends programme -- Computerisation of land records in Karnataka -- Some challenges in the implementation of e-governance -- Gujarat's computerised interstate check-posts -- Andhra Pradesh's card -- Conclusion -- Restructuring agency processes -- Statewide agencies -- The registration department in Maharashtra -- The Karnataka State Road Transport Corporation -- City agencies -- The Hyderabad Metropolitan Water Supply and Sewerage Board -- Bangalore: making city agencies work? -- Surat after the plague, 1994-2005 -- Conclusion -- Decentralising teacher management -- The Madhya Pradesh experience -- Conclusion -- Building political support for programme delivery -- Comparing human development outcomes: Tamil Nadu vs Karnataka, 1971-2001 -- Conclusion -- Strengthening accountability mechanisms -- Civil service reform: transfers in Karnataka -- Unveiling secrets: access to information in Rajasthan, Delhi and Karnataka -- Anti-corruption institutions -- The Karnataka Lokayukta -- The central vigilance commission -- Public interest litigation -- Conclusion -- Lessons for improving service delivery -- The enabling environment -- Instruments for improving service delivery -- Cross-cutting issues -- Conclusion: learning from success. 2020-08-26T03:54:59Z 2020-08-26T03:54:59Z 2006 Book chapter http://repository.vnu.edu.vn/handle/VNU_123/89916 en 19 p. application/pdf SAGE Publications |
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India -- Politics and government -- 1977- ; Ấn Độ -- Chính trị và chính phủ -- 1977- 352.3 REP 2006 |
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India -- Politics and government -- 1977- ; Ấn Độ -- Chính trị và chính phủ -- 1977- 352.3 REP 2006 Reforming public services in India : drawing lessons from success |
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Introduction -- Promoting competition -- India's Telecom revolution -- Competition in marketing services to farmers: ITC's e-choupal -- Conclusion -- Simplifying transactions -- One-stop service centres -- Andhra Pradesh's eseva model -- Kerala's friends programme -- Computerisation of land records in Karnataka -- Some challenges in the implementation of e-governance -- Gujarat's computerised interstate check-posts -- Andhra Pradesh's card -- Conclusion -- Restructuring agency processes -- Statewide agencies -- The registration department in Maharashtra -- The Karnataka State Road Transport Corporation -- City agencies -- The Hyderabad Metropolitan Water Supply and Sewerage Board -- Bangalore: making city agencies work? -- Surat after the plague, 1994-2005 -- Conclusion -- Decentralising teacher management -- The Madhya Pradesh experience -- Conclusion -- Building political support for programme delivery -- Comparing human development outcomes: Tamil Nadu vs Karnataka, 1971-2001 -- Conclusion -- Strengthening accountability mechanisms -- Civil service reform: transfers in Karnataka -- Unveiling secrets: access to information in Rajasthan, Delhi and Karnataka -- Anti-corruption institutions -- The Karnataka Lokayukta -- The central vigilance commission -- Public interest litigation -- Conclusion -- Lessons for improving service delivery -- The enabling environment -- Instruments for improving service delivery -- Cross-cutting issues -- Conclusion: learning from success. |
format |
Book chapter |
title |
Reforming public services in India : drawing lessons from success |
title_short |
Reforming public services in India : drawing lessons from success |
title_full |
Reforming public services in India : drawing lessons from success |
title_fullStr |
Reforming public services in India : drawing lessons from success |
title_full_unstemmed |
Reforming public services in India : drawing lessons from success |
title_sort |
reforming public services in india : drawing lessons from success |
publisher |
SAGE Publications |
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2020 |
url |
http://repository.vnu.edu.vn/handle/VNU_123/89916 |
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1681763443031408640 |