Reforming public services in India : drawing lessons from success
Introduction -- Promoting competition -- India's Telecom revolution -- Competition in marketing services to farmers: ITC's e-choupal -- Conclusion -- Simplifying transactions -- One-stop service centres -- Andhra Pradesh's eseva model -- Kerala's friends programme -- Computerisat...
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| 格式: | Book chapter |
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| 語言: | English |
| 出版: |
SAGE Publications
2020
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| 主題: | |
| 在線閱讀: | http://repository.vnu.edu.vn/handle/VNU_123/89916 |
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| 機構: | Vietnam National University, Hanoi |
| 語言: | English |