Improving the ground service quality of Vietnam Airlines at Noibai international airport = Nâng cao chất lượng phục vụ mặt đất của Vietnam Airlines tại sân bay quốc tế Nội Bài
Aims of research: Determining the theoretical framework for the ground service quality and developing a scale for assessing the ground service quality provided by the airlines at the airport. Analysing the status of ground service quality of Vietnam Airlines at Noibai International Airport, on the b...
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| Format: | Theses and Dissertations |
| Language: | English |
| Published: |
2020
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| Subjects: | |
| Online Access: | http://repository.vnu.edu.vn/handle/VNU_123/93238 |
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| Institution: | Vietnam National University, Hanoi |
| Language: | English |