Impacts of Interpersonal Conflict and Occupational Stress on the Organizational Commitment of Vietnamese employees, and the role of Social Support

• Main Author: Nguyễn, Quang Minh
• Other Authors: Nham, Phong Tuan
• Format: Theses and Dissertations
• Language: English
• Published: 2020
• Subjects: Căng thẳng nghề nghiệp; Xung đột cá nhân; Hỗ trợ xã hội; Quản lý nguồn nhân lực; 658.314
• Online Access: http://repository.vnu.edu.vn/handle/VNU_123/93291
• Institution: Vietnam National University, Hanoi

Purpuse of the study:In the real time, the working context in Vietnam is recognized with the high level of competitive pace, so the ratio of workers rotation is a crucial point for the development of busisses. As a result,many Vietnamese employees have a sense of changing their works because they tend to seek for the better working environment in the new places where they can be treated with full of respective.This is anoticeable issue because it placesa crucial task forHuman Resource Managers in controlling and managing the labour of the company.My research concentrates on two main parts that have already occured in the working environmenet in Vietnam. The first problem links tothe impacts from interpersonal conflict with both supervisors and coworkerson the commitment behaviors of Vietnamese employees. In the second part, the issue of social support that employees can gainfrom outside of the company will decides the level of organizational commitment of them. Besides, the factor occupational stress will also interfere in this relationship with the specific role as a mediator. Within this relationship between three factors, the studycontributeexamsthe effect from social support on engagement attitude of Vietnamese workers in both direct and indirect effect