Impact of corporate social responsibility on customer loyalty behaviors: evidence from Vietnam
The study investigated how corporate social responsibility (CSR) performance including towards society, environment and stakeholders affect brand likeability and relational switching cost. Concurrently, the relationship between brand likeability and relational switching cost and customer loyalty beh...
Saved in:
| 主要作者: | |
|---|---|
| 其他作者: | |
| 格式: | Theses and Dissertations |
| 語言: | English |
| 出版: |
2020
|
| 主題: | |
| 在線閱讀: | http://repository.vnu.edu.vn/handle/VNU_123/99408 |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|
| 機構: | Vietnam National University, Hanoi |
| 語言: | English |