Psychosocial Safety Climate and Job Performance Among Penang Island Hoteliers: The Mediating Roles of Challenge Demands and Hindrance Demands

• Main Authors: Teoh, Kok Ban, Gan, Kia Hui, Kee, Daisy Mui Hung
• Format: text
• Published: Animo Repository 2021
• Subjects: psychosocial safety climate; challenge demands; hindrance demands; job performance; hoteliers
• Online Access: https://animorepository.dlsu.edu.ph/apssr/vol21/iss4/8; https://animorepository.dlsu.edu.ph/context/apssr/article/1407/viewcontent/RA_207.pdf
• Institution: De La Salle University

Due to the COVID-19 pandemic, Penang Island hoteliers cannot perform their job to meet the customers’ expectations due to their high job demands. Hence, this paper intends to examine the predictors of job performance among Penang Island hoteliers. Furthermore, the paper intends to investigate the po...