Service Innovation Readiness of Academic Institutions: Mediation of Ethical Leadership and Employee Satisfaction

Service Innovation Readiness of Academic Institutions: Mediation of Ethical Leadership and Employee Satisfaction

This study examines the influence of group inclusion (GI) on employee satisfaction (ES) and ethical leadership (EL). It also examines the impact of the mediating role of ES and EL on service innovation readiness (SIR). The data used in the analysis were collected from business schools in Pakistan. F...

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Bibliographic Details
Main Authors: Akhtar, Nadeem, Abbas, Syed Fakhar, Varikkodan, Suhaib, Pinitod, Ashfaqe Ahmad
Format: text
Published: Animo Repository 2022
Subjects:
Service innovation readiness
group inclusion
ethical leadership
employee satisfaction.
Online Access:https://animorepository.dlsu.edu.ph/apssr/vol22/iss4/6
https://animorepository.dlsu.edu.ph/context/apssr/article/1475/viewcontent/RA_205.pdf
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Institution: De La Salle University

Internet

https://animorepository.dlsu.edu.ph/apssr/vol22/iss4/6
https://animorepository.dlsu.edu.ph/context/apssr/article/1475/viewcontent/RA_205.pdf

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