Client rejection in the life insurance industry through kapwa lens: A qualitative study on the experience and coping of Filipino insurance agents

• Main Authors: Angeles, Gerard Angelo S., Dizon, Manasseh Ephraim S., Real, John Oliver T., Revillosa, Bennette Y.
• Format: text
• Language: English
• Published: Animo Repository 2019
• Subjects: Rejection (Psychology); Insurance agents > Philippines
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/9922
• Institution: De La Salle University

Life insurance agent have become more prominent in the past years in the Philippines yet no study has been launched to investigate how rejection involved in the nature of their jobs affect them psychologically. This qualitative study is centered on describing the rejection experience of Filipino lif...