The Use of information technology in service quality and customer satisfaction among forty selected restaurants in Ayala Triangle Gardens, Greenbelt 2 and Greenbelt 3

The restaurant industry is one of the most rapidly growing industries in the Philippines. One of the main factors for the success of such industry is the satisfaction that the restaurants give to their customers from dining. According to the model of Wang and Shieh (2005), customer satisfaction is d...

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Bibliographic Details
Main Authors: Mendoza, Tracey, Santias, Whel Frank, Serapio, Jose Maria Chardin, Sy, Jeremy Joel
Format: text
Language:English
Published: Animo Repository 2012
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/10492
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Institution: De La Salle University
Language: English