An analysis of a queueing situation in a post office using queueing theory and simulation

Confronted by the problem of long waiting times and overcrowded waiting areas during Christmas season, the researchers determine the waiting times and other indices to measure the efficiency of the queueing system of a post office. After the different mean service times were determined, the research...

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Main Authors: Lim, Jody S., Magbanua, Dennis M.
Format: text
Language:English
Published: Animo Repository 1989
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Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/15937
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Institution: De La Salle University
Language: English
id oai:animorepository.dlsu.edu.ph:etd_bachelors-16450
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spelling oai:animorepository.dlsu.edu.ph:etd_bachelors-164502022-01-23T14:55:14Z An analysis of a queueing situation in a post office using queueing theory and simulation Lim, Jody S. Magbanua, Dennis M. Confronted by the problem of long waiting times and overcrowded waiting areas during Christmas season, the researchers determine the waiting times and other indices to measure the efficiency of the queueing system of a post office. After the different mean service times were determined, the researchers recommend either to decrease the mean service time further or to increase the number of servers. Another recommendation is to reschedule the opening and closing time of windows. 1989-01-01T08:00:00Z text https://animorepository.dlsu.edu.ph/etd_bachelors/15937 Bachelor's Theses English Animo Repository Queuing theory Postal service Simulation methods Post-office
institution De La Salle University
building De La Salle University Library
continent Asia
country Philippines
Philippines
content_provider De La Salle University Library
collection DLSU Institutional Repository
language English
topic Queuing theory
Postal service
Simulation methods
Post-office
spellingShingle Queuing theory
Postal service
Simulation methods
Post-office
Lim, Jody S.
Magbanua, Dennis M.
An analysis of a queueing situation in a post office using queueing theory and simulation
description Confronted by the problem of long waiting times and overcrowded waiting areas during Christmas season, the researchers determine the waiting times and other indices to measure the efficiency of the queueing system of a post office. After the different mean service times were determined, the researchers recommend either to decrease the mean service time further or to increase the number of servers. Another recommendation is to reschedule the opening and closing time of windows.
format text
author Lim, Jody S.
Magbanua, Dennis M.
author_facet Lim, Jody S.
Magbanua, Dennis M.
author_sort Lim, Jody S.
title An analysis of a queueing situation in a post office using queueing theory and simulation
title_short An analysis of a queueing situation in a post office using queueing theory and simulation
title_full An analysis of a queueing situation in a post office using queueing theory and simulation
title_fullStr An analysis of a queueing situation in a post office using queueing theory and simulation
title_full_unstemmed An analysis of a queueing situation in a post office using queueing theory and simulation
title_sort analysis of a queueing situation in a post office using queueing theory and simulation
publisher Animo Repository
publishDate 1989
url https://animorepository.dlsu.edu.ph/etd_bachelors/15937
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