Working students in selected Metro Manila fast food chains: Managers' assessment of their performance

• Main Authors: Blaseo, Melody Y., Clemente, Rachelle T., Corpuz, Washington M.
• Format: text
• Language: English
• Published: Animo Repository 2002
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/17207
• Institution: De La Salle University

The study focused on the managers' assessment of the performance of different fast food chains' student employees. The objective of the study was to find out how managers assess the performance of their working students, the profile of the working students, the factors that affect the performance of the working employees, and the strategies the management considered in order to manage the hindering factors of performance. Data were gathered from primary sources-through in-depth interviews-conducted with twelve managers of different branches of Jollibee and McDonald's, six from each company. Data were analyzed through comparing with the past literature and the frequency of which the answers were mentioned. Results showed that the managers believed that their employees were honest and punctual, were working harmoniously, and were competent. Moreover, the study found that the reasons of the student employees encompass economic and personal factors. Also, the respondents cited that attendance, honesty, conflict, and competence greatly affect performance. The researchers were able to confirm that having students as employees was beneficial to the companies and the students alike. Recommendations for future research and managers were also added.