Caring for the caregivers: an emotional labor manual for the supervisors of Childhope Philippines Foundation, Inc.

Childhope Philippines Foundation, Inc. is a nonprofit organization dedicated to providing education and health services to street children. Because of this, the street educators (SEs) of Childhope are often exposed to the stories and experiences of the street children, which are largely negative. Th...

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Main Authors: Kiong, Rainier Phillip Y., Navidad, Ma Sophia Ysabel S., Tabada, Samantha Christine L.
Format: text
Language:English
Published: Animo Repository 2019
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Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/5746
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Institution: De La Salle University
Language: English
id oai:animorepository.dlsu.edu.ph:etd_bachelors-6390
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spelling oai:animorepository.dlsu.edu.ph:etd_bachelors-63902021-07-15T03:31:19Z Caring for the caregivers: an emotional labor manual for the supervisors of Childhope Philippines Foundation, Inc. Kiong, Rainier Phillip Y. Navidad, Ma Sophia Ysabel S. Tabada, Samantha Christine L. Childhope Philippines Foundation, Inc. is a nonprofit organization dedicated to providing education and health services to street children. Because of this, the street educators (SEs) of Childhope are often exposed to the stories and experiences of the street children, which are largely negative. This affects the SEs emotionally, and because they are not allowed to show the children that they are affected to comply with DSWD and Childhope rules for SEs during the teaching sessions, they perform emotional labor, and mask their true emotions. Although it is required by the organization, Childhope inadequately communicates the information and messages regarding EL to the SEs. Consequently, the SEs end up concealing their true emotions, which impacts their individual and organizational well-being. To address this, an emotional labor manual and supplementary video were created and developed for the supervisors, guided by the framework of Grandey (2000) and Kahn (1993), and in collaboration with the street educators and supervisors of Childhope, and experts. The manual and supplementary video contained concepts of emotional labor to help supervisors understand and communicate its information to the street children and help them manage emotional labor and its effects. 2019-01-01T08:00:00Z text https://animorepository.dlsu.edu.ph/etd_bachelors/5746 Bachelor's Theses English Animo Repository Caregivers -- Philippines Volunteers -- Philippines Street children -- Philippines Childhope Philippines Foundation, Inc Charity Communication
institution De La Salle University
building De La Salle University Library
continent Asia
country Philippines
Philippines
content_provider De La Salle University Library
collection DLSU Institutional Repository
language English
topic Caregivers -- Philippines
Volunteers -- Philippines
Street children -- Philippines
Childhope Philippines Foundation, Inc
Charity
Communication
spellingShingle Caregivers -- Philippines
Volunteers -- Philippines
Street children -- Philippines
Childhope Philippines Foundation, Inc
Charity
Communication
Kiong, Rainier Phillip Y.
Navidad, Ma Sophia Ysabel S.
Tabada, Samantha Christine L.
Caring for the caregivers: an emotional labor manual for the supervisors of Childhope Philippines Foundation, Inc.
description Childhope Philippines Foundation, Inc. is a nonprofit organization dedicated to providing education and health services to street children. Because of this, the street educators (SEs) of Childhope are often exposed to the stories and experiences of the street children, which are largely negative. This affects the SEs emotionally, and because they are not allowed to show the children that they are affected to comply with DSWD and Childhope rules for SEs during the teaching sessions, they perform emotional labor, and mask their true emotions. Although it is required by the organization, Childhope inadequately communicates the information and messages regarding EL to the SEs. Consequently, the SEs end up concealing their true emotions, which impacts their individual and organizational well-being. To address this, an emotional labor manual and supplementary video were created and developed for the supervisors, guided by the framework of Grandey (2000) and Kahn (1993), and in collaboration with the street educators and supervisors of Childhope, and experts. The manual and supplementary video contained concepts of emotional labor to help supervisors understand and communicate its information to the street children and help them manage emotional labor and its effects.
format text
author Kiong, Rainier Phillip Y.
Navidad, Ma Sophia Ysabel S.
Tabada, Samantha Christine L.
author_facet Kiong, Rainier Phillip Y.
Navidad, Ma Sophia Ysabel S.
Tabada, Samantha Christine L.
author_sort Kiong, Rainier Phillip Y.
title Caring for the caregivers: an emotional labor manual for the supervisors of Childhope Philippines Foundation, Inc.
title_short Caring for the caregivers: an emotional labor manual for the supervisors of Childhope Philippines Foundation, Inc.
title_full Caring for the caregivers: an emotional labor manual for the supervisors of Childhope Philippines Foundation, Inc.
title_fullStr Caring for the caregivers: an emotional labor manual for the supervisors of Childhope Philippines Foundation, Inc.
title_full_unstemmed Caring for the caregivers: an emotional labor manual for the supervisors of Childhope Philippines Foundation, Inc.
title_sort caring for the caregivers: an emotional labor manual for the supervisors of childhope philippines foundation, inc.
publisher Animo Repository
publishDate 2019
url https://animorepository.dlsu.edu.ph/etd_bachelors/5746
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