A systems study on the quality service department of ABC Company

This study conducted on the relationship management aspects of ABC Company's Quality Service Department. Analysis of the system revealed that the CSC is unable to maintain a system performance target which is handling at least 90% of total transactions within set response time standards. Inabil...

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Bibliographic Details
Main Authors: Dumaraos, Charissa, Lim, Leonid, Wong, Stephanie
Format: text
Language:English
Published: Animo Repository 2006
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/6869
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Institution: De La Salle University
Language: English
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