A patient-focused service quality hierarchy for tertiary medical centers with the use of AHP

A patient-focused service quality hierarchy for tertiary medical centers with the use of AHP

There is an increasing trend in the role of the healthcare industry as a driving factor of the economy. To ensure that the effectiveness of the healthcare system, various institutions produces measurement tools in order to determine the quality of the hospital. One of the more important quality indi...

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Bibliographic Details
Main Authors: Co, John Felipe, Tiu, Paul Erik, Ventura, Carl Anthony
Format: text
Language:English
Published: Animo Repository 2009
Subjects:
Hospitals > Philippines > Metro Manila
Medical care > Philippines > Metro Manila
Patient satisfaction
Hospitals > Administration
Medical care > Decision making
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/7373
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Institution: De La Salle University
Language: English

Internet

https://animorepository.dlsu.edu.ph/etd_bachelors/7373

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