Bed training video: Sequence of service
The organization is BED which stands for Bar, Entertainment and Dining. It's a bar and restaurant that has a unique concept of dining in beds. There are three branches of BED which can be found in Eastwood, Greenbelt 3 and Mall of Asia. The problem is the lack of communication tools that will a...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2006
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/7745 |
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| Institution: | De La Salle University |
| Language: | English |
| Summary: | The organization is BED which stands for Bar, Entertainment and Dining. It's a bar and restaurant that has a unique concept of dining in beds. There are three branches of BED which can be found in Eastwood, Greenbelt 3 and Mall of Asia.
The problem is the lack of communication tools that will aid in coming up with an effective training program. BED is a young company that started on December 13, 2004. The organization needed help in producing communication tools that would help them deliver their message to the prospective waiters/servers, on giving quality customer service.
The thesis project is a training video to be used in helping the human resource department train the prospective waiters/servers of the organization. The training video focuses on customer services, specifically the sequence of service. This is found in module four of the training program. |
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