Development and assessment of a total quality management orientation program for the Sangguniang Kabataan

This research study is aimed at developing a Total Quality Management Orientation Program for the Sangguniang Kabataan. The researchers used the framework of Tenner and De Toro in developing the program. The program focused on three major concepts of Total Quality Management namely: customer focus,...

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Bibliographic Details
Main Authors: Marasigan, Benigno Z., Sarmiento, Jacquelyne B., Yap, Romulo A., Jr.
Format: text
Language:English
Published: Animo Repository 1994
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/8234
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Institution: De La Salle University
Language: English
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