The satisfaction of De La Salle University students of the customer service of window personnel

• Main Authors: Bonifacio, Lara C., Khialani, Pinky D., Reyes, Catherine L.
• Format: text
• Language: English
• Published: Animo Repository 1994
• Subjects: Satisfaction; De La Salle University > Students; Customer service; Consumer satisfaction; De La Salle University; x3 Service, Customer; x4 Customer satisfaction; Psychology
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/8723
• Institution: De La Salle University

The satisfaction of 500 De La Salle University students towards the customer service rendered by the window personnel were gathered and measured. The sample population were taken through the use of incidental sampling. A 35-item customer service survey was constructed as an essential tool for data g...